virgin casino logo

Virgin Casino Review

Last updated on: October 17, 2022
Bonuses
4.5
Casino bonus score

Players from NJ will receive a free $15 exclusive deal on top of excellent $100 cash back bonus that comes with a 1x wagering requirement. Additionally, there’s a huge amount of promotions and VIP bonuses.

Welcome bonus
$15 FREE + up to $100 Cash back
Other promotions
Daily free games with free spins, community Jackpot, refer a friend bonus
VIP
VIP-only promotions and bonuses, a personal host, holiday and birthday gifts, VIP concierge, invite-only events
Key requirements
Welcome bonus: 1 x bonus
Payment Methods
4
Payments score

There’s a limited amount of payment methods available at Virgin Casino, compared to other operators in NJ, which offer more alternatives, like PayPal and Play+. Besides this, the limits are rather strict.

Deposits
Min: $1
Max: $5,000
Min: $1
Max: $5,000
Min: $5
Max: $5,000
Min: $10
Max: $500
Min: N/A
Max: N/A
Withdrawals
Min: N/A
Max: N/A
Min: N/A
Max: N/A
Games & providers
4
Game offer score

Virgin casino offers some excellent titles from various providers, considering the limited amount of games available. You’ll find several options per game type and try them using the demo mode. Sadly, the live dealer games are only available on the Virgin Casino phone app.

Games types
Slots Slots 150+
Live Casino Live Casino 7+
Blackjack Blackjack 11+
Poker Poker 4+
Roulette Roulette 4+
Baccarat Baccarat 2+
Bingo Bingo 2+
Keno Keno 1+
Software providers
Security
5
Security score

The casino is licensed and regulated by the New Jersey Department of Gaming Enforcement (NJDGE) and offers a variety of self-control measures. Moreover, the responsible gaming page is rich in advice on gambling responsibly.

License
NJ
Encryption
Support
5
Customer support score

We were impressed with the range of available customer service options. The live chat option and email are available 24/7, but you can also reach out via phone. The FAQ page is detailed and categorized.

Live Chat
24/7
Phone number
Email
Interface
4
Casino interface score

The Virgin Casino app offers an excellent user experience. You can find your way around the friendly interface pretty quickly, and you can enjoy multiple different games. The app is available for both Android and iOS.

Offer
$ 100 BONUS
$15 FREE + up to $100 Cash back
8
Although the overall Virgin online casino experience is a subpar one, the bonus offer is enticing. Virgin casino goes the extra mile other ways, but minor improvements would make a large impact for players.

There are many reasons why Virgin Online Casino is a stand out casino operator, but it all depends on what type of experience you’re looking for. Virgin Casino is a great option for new players looking to take the leap and try out a recognized casino operator.

Pros
  • Great customer support
  • High value cash back offer
  • Valuable VIP program
  • Mobile app optimization
  • Reputable brand
Cons
  • Small slot variety
  • No live casino
  • Below average browser experience

Where is Virgin Casino Licensed in the US?

State:Local partner:First live in state:
New JerseyBally's Atlantic City Casino Resort2014

Even though land based Virgin Casino operates in many states, the Virgin online casino is only available for players in New Jersey.

By creating an account and playing on the Virgin online casino site in NJ, you will have access to many of the same VIP perks that can be used at the physical casino locations. So, while the online casino is only in NJ, it pays to play and rack up the VIP offers.

What Virgin Casino Bonus is Available to You?

Virgin casino offers a great cash back bonus for new players in New Jersey. Unlike traditional casino welcome offers with high wagering requirements, the cash back offer at Virgin has a 1x play though wagering requirement.

Plus, once you’re ready to sign up for the bonus, make sure to use our exclusive code for an additional free $15. Best of all, this is a great value bonus, and a fantastic way to try all that Virgin Casino has to offer.

NJ cash back bonus
virgin casino cashback bonus
Bonus amount:Up to $100 + $15 free
Bonus percentage:100%
Wagering requirement:1 x
Minimum deposit:$10
Games contributing to WR:All
Expiration period:7 days
Cashout limit:N/A
Bonus code:USCASINOSVIRGIN

Get ready to try your luck with this Virgin casino cash back bonus. The terms are pretty simple, and the minimum deposit amount is a low $10. Although the deposit amounts are anywhere from $10-$100, we highly recommend depositing the full $100 to play with.  

Ultimately, if your losses are 90% or more of the deposit amount, you get your cash back.

To best explain this cash back offer, think of it as free money. Since any casino game is eligible, you have the flexibility to try your luck without any high wagering requirements.

Once you make your initial deposit, you will have up to 7 days to play. Best of all, your net losses will be refunded to your player account.

How to Use the Virgin Casino NJ Promo Code?

Making a new player account on the Virgin casino site is a breeze. While the online casino is only available for players located in New Jersey, you can sign up for the account anywhere in the US.

Follow these simple steps to sign up today:

1
virgin casino visit website
Visit casino

Visit Virgin Casino website.

2
computer screen showing sign up button
Register

Sign up for an account, make sure to use code USCASINOSVIRGIN for $15 free.

3
click on my bonus
Check out bonuses

Claim your offer in the ‘Available Bonuses‘ area.

4
deposit wait
Deposit

Make your initial deposit of $10-$100.

5
start playing
Start playing

Start playing any of the Virgin Casino games!

Virgin Casino Bonus Terms & Conditions

The Virgin cash back bonus terms and conditions are pretty simple, and very easy to maneuver as a new player.

Bonus terms and conditions
  • A minimum initial deposit of $10
  • A withdrawal request during the 7-day period disqualifies the bonus
  • Bonus has 1x wagering requirement
  • Refund will be issued in 3-5 days
  • Only available one time

Despite this bonus being on the lower end of the spectrum, the ease of this bonus outweighs any of the small setbacks. For a list of the complete bonus terms, please refer to the main Virgin Casino website.

Virgin Casino VIP & Other Casino Promotions

In addition to the Virgin casino cash back bonus offer, players can take advantage of a great variety of ongoing promotions. Located at the top of the site, the promotions tab is an area of the site you should be checking frequently.

In fact, some of the ongoing Virgin casino bonuses running at this time are:

  • Daily free games
  • Community Jackpot
  • Refer a friend

Banking Options at Virgin Casino Online

When looking at payment methods, Virgin Casino has a limited amount in comparison to other well-known New Jersey casinos. Don’t worry, the lack of options shouldn’t come in the way of your overall gaming experience.

Judging from the available options, the limits are still very low, and the transaction times are fast. In fact, Virgin casino has two great in-person methods, and two that are strictly online. Sometimes, the lack of options is best, especially when these payment methods are popular and easy to access.

Payment MethodDepositWithdrawal
Visa✔️✔️
Mastercard✔️✔️
VIP Preferred✔️✔️
PayNearMe✔️
Cash at Cage✔️✔️

If you’re searching for in-person deposit option for Virgin Casino, there are a few methods available for you.

PayNearMe is a great if you’re not located close to the physical casino location.

  1. Click “Cash at 7-Eleven” at the Virgin Casino cashier section
  2. You will receive a barcode via text message that must be presented in store

Cash at Cage is the best option if you are near the Bally’s location in New Jersey (1900 Pacific Avenue, Atlantic City 08401).

  1. Contact the Customer Support Team prior to your arrival
  2. Bring your Virgin Casino Gaming account info, photo ID, and proof of address

How to Withdraw at Virgin Online Casino?

virgin casino screenshot deposit

Depositing and withdrawing from your Virgin Casino account is easy to understand with the mobile app.

When you’re ready to collect your winnings, check out the different cash out options at Virgin Casino NJ:

  • Visa: 3 to 5 days
  • VIP Preferred: 3 to 5 days
  • Online Banking: 1 to 3 days
  • Cash at Cage: instant

Virgin Casino Withdrawal Policy

To maintain a level of security for both you and the casino, your identity must be verified prior to any withdrawals.

Even if some of the withdrawal times are immediate, additional documents must be provided.

The potential documents you will need are:

  • Account Statement
  • Voided Check
  • Image of Credit Card
  • Passport/Driver’s License
  • Proof of Address (utility bill with your name and address listed)

Customer Support at Virgin Online Casino

The Virgin Casino customer service options are on par with other big name NJ operators. However, unless you’re on the Virgin Casino mobile app, the support is hard to find.

For anyone using the Virgin desktop site, the support will only be available after you log in to your casino account. Although each of the categories on the site have a few FAQs at the bottom of the page, it’s not the main FAQ page.

As previously mentioned, the Virgin Casino mobile app is the most convenient way to contact support. Once you have the mobile app downloaded, head to the ‘Menu’ and select ‘Help & FAQ’. From there, you’ll get the most important alerts regarding current and future game outages.

Virgin Customer Service
Live chat:

24/7

Email:

[email protected]

Phone Number:

(844) 737-7616

FAQ:

Detailed

One key area to note is the live chat feature. Just click the small red search icon to pull up the search bar. Type in your question or concern and your results will be instant.

In fact, the most similar FAQs will appear at the top, while the red Live Chat button is located on the bottom of the page. To top it all off – the Virgin Casino live chat is available 24/7.

Despite the few setbacks, the Virgin Support Center is well organized and the staff is very knowledgeable.

Virgin Casino App Usability and Features

Besides the Virgin casino web experience, players can also take advantage of the Virgin Mobile app, which is available on both iOS and Android devices.

In fact, the Virgin Casino mobile app has high ratings, and the experience is a lot more visually appealing than gaming on the web browser.

virgin casino screenshot registration

Register for a new Virgin Casino player account directly from the casino app.

Virgin Casino App

One of the biggest differences on the Virgin Casino mobile app is that the games are well organized.

Overall, the game graphics are better suited for a mobile app. Plus, the Virgin Casino cash back offer is available to claim on the Virgin Casino App – there’s no need to go on the main website.

Indeed, the Virgin mobile app is our preferred way to play on the go. As a precaution, always make sure that your mobile casino app and device has the most current software update.

Virgin Casino Games

While on the smaller scale of casino game variety, Virgin casino offers some solid game options. In fact, the Virgin casino table games are fantastic for players of all levels. Not to mention -Virgin is one of the few casinos that offer Craps and Keno in their game lineup.

However, we can’t ignore the fact that some sites like Party Casino are just as good, and feature 10 times more games than Virgin.

Additionally, each casino game has a demo play option, making it the perfect opportunity to try the game without risking any real money.

The specific game availability is detailed below:

NJ casino games
virgin casino games overview
Number of games:180 +
Best slot game:Gonzo’s Quest
Best progressive slot:Deal or No Deal
Best blackjack game:Classic Blackjack Single Deck
Best video poker game:Five Play Draw Poker
Best roulette game:American Roulette
Best live dealer game:Infinite Blackjack
Other games:Craps, baccarat, keno, pai gow poker, scratch cards

Virgin Casino Slots Details

Though the slot selection is slim for Megaways and progressive jackpot slots, the exclusive Virgin Casino slots are more than enough for a fun gambling experience. Moreover, Virgin features popular  slots like Gonzo’s Quest, 88 Fortunes, and Divine Fortune.

The details for each slot type can be seen below:

NJ slots overview
Number of video slots:

140+

Number of jackpot slots:

3

Number of progressive jackpot slots:

3

Number of Megaways slots:

2

Exclusive slot games:

13

For the best Virgin Casino slot experience, download the mobile app and check out the ‘Explore’ section. There, you’ll find a large selection of fun slot promos. Win free spins by playing daily free games, and use the chat feature for extra perks.

Virgin Casino Live Dealer Games

Unfortunately, the Virgin online casino desktop site does not offer any live casino options at this time.

In comparison to some of the competition, it would be in their best interest to have a selection of at least 10 live dealer games. 

virgin casino screenshot main menu slots
With the most recent updates to the Virgin Casino, the mobile app now features a selection of 7 live dealer games. Still View more

With the most recent updates to the Virgin Casino, the mobile app now features a selection of 7 live dealer games. Still, the live games are located within the regular casino lineup instead of being featured in a separate category.

Thankfully, Besides the traditional tables like Blackjack, the live games at Virgin Casino Online include:

  • Live Dealer Dream Catcher
  • Live Dealer Three Card Poker

Table Games

No matter your skill level, the table game variety at Virgin Casino is a great starting point. Here, you’ll find a great selection of classic Blackjack variants such as Multihand Blackjack and High Stakes Blackjack.

Additionally, the Virgin Casino also features a few specialty table games. Those include Classic Keno, Craps, Pain Gow Poker, and a Scratch Card shop.

Company and Licenses

Virgin Casino is a legit casino operator that not only operates in New Jersey but the brand itself is known worldwide.

As far as the online leg of the casino, it is currently only in New Jersey and is regulated by the New Jersey Department of Gaming Enforcement (NJDGE).

The New Jersey online casino license extension is operable under the Bally’s Atlantic City Casino Resort license.

Virgin Casino info
virgin casino info
US licenses:NJ
Other products:Virgin Bet, Virgin Games
Non-US licenses:Gibraltar, United Kingdom
Responsible gambling measures:Cool off, self-exclusion, account termination, playing time, deposit limit, loss limit
Year founded:1970
Owner:Virgin Group
CEO:Josh Bayliss
Publicly traded:Yes – New York Stock Exchange

Alternatives of Virgin Casino

The Virgin Casino group is already among the top in many rankings, and the online casino is not far behind.

Still, one of the first areas of improvement that we would recommend is the variety of slot games. Technically, Virgin Casino is on a smaller scale even though the brand itself is well known.

Additionally, the cash back offer is a great way to try out the casino, but if there are any plans for expansion, we would love to see a more traditional casino welcome bonus. These two small changes would make a world of difference for any existing and new players.

Conclusion

As a whole, Virgin casino is an innovative brand in most respects, but not as much in the NJ online casino market. In comparison to rest of the competition, there are many other NJ casino options to consider.

Overall, the Virgin Casino bonus is a great way to take advantage of all this casino has to offer – especially with $15 free.

However, while we believe a live dealer studio would be a great addition to the existing game lineup, it’s not necessary. On the other hand, adding at least 100 – 200 slot games would quickly bring Virgin Casino to another level.

Regardless, the new and updated Virgin Casino Online is a great option for beginners and experts.

FAQs

Out of the 170 + slot game options at Virgin Casino Online, our favorite is Gonzo’s Quest. Even though this is our current favorite, the Virgin Group is always updating the slot lineup with other exciting titles.

Yes, playing at Virgin Casino is safe, and your funds are secure. As a matter of fact, the online casino is licensed under the Tropicana casino, and Virgin Casino is regulated by the New Jersey Department of Gaming Enforcement (NJDGE). In addition to the licensing and regulation by the NJDGE, Virgin Casino is required to get game testing done by independent testing labs.

Yes, as long as you are located and playing in New Jersey, winning real money is possible, by playing at Virgin Casino Although you may sign up for a Virgin Casino account from anywhere within the US, playing for real money is only legal in New Jersey.

Depending on the withdrawal type you choose, the transactions take anywhere from 1 to 5 business days. Before submitting your withdrawal request, make sure to contact the Virgin Customer Support team and provide them with all of the necessary documents.

Yes, the Virgin Casino app is available on Android and iOS. In fact, the mobile app is our preferred way to play Virgin games – especially on the go. The exact same gaming library is available, and customer support is available 24/7.

No, unfortunately, Virgin Casino does not accept any eWallet options at this time. Out of the available payment methods, credit and debit cards are the only online methods.

No, Virgin Casino does not have any live dealer table games at this time. If you’re looking for a casino with amazing live dealer options, try out one of the larger operators, such as Golden Nugget Online Casino.