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SugarHouse Casino Review

Last updated on: June 27, 2022
Bonuses
5
Casino bonus score

New SugarHouse players in NJ and PA are welcomed with a valuable $250 bonus. The best part of this bonus is the low 1x wagering requirement. On the other hand, existing players can take advantage of the multiple ongoing promotions, including live dealer challenges.

Welcome bonus
100% up to $250
Other promotions
Weekly drawings, challenges, bonus prizes, Bingo Monday, happy hour slots
VIP
iRush loyalty rewards, birthday gifts, VIP events, concierge, faster payouts
Key requirements
Welcome bonus: 1 x bonus
Payment Methods
5
Payments score

SugarHouse Online Casino has a large variety of convenient and trustworthy in-person and virtual payment options. Above all, the payment limits are low and the transactions are quick.

Deposits
Min: $10
Max: $1,000
Min: $10
Max: $1,000
Min: $10
Max: $3,500
Min: $10
Max: $2,000
Min: $100
Max: $500
Withdrawals
Min: $10
Min: $10
Min: $10
Games & providers
5
Game offer score

SugarHouse Casino is partnered with some of the best gaming providers on the market such as NetEnt, IGT, Konami, SG Digital, and Evolution Gaming. Truly, the 10+ casino game providers are responsible for supplying SugarHouse Casino with a quality gaming selection of over 900+ slots.

Games types
Slots Slots 992+
Live Casino Live Casino 17+
Poker Poker 17+
Blackjack Blackjack 11+
Roulette Roulette 13+
Baccarat Baccarat 4+
Scratch Cards Scratch Cards 1+
Bingo Bingo 42+
Esports Esports 6+
Craps Craps 1+
Software providers
Security
5
Security score

Owned by Rush Street Interactive, SugarHouse Casino is legal and regulated for players in New Jersey and Pennsylvania. The operator uses SSL encryption, frequent RNG testing, and a multi-factor account verification process.

License
NJ, PA
Encryption
Support
4.5
Customer support score

Customer support is one of the only areas at SugarHouse Casino that could use improvement. Thankfully, the customer support options are clear and easy to find, but the live chat is only available from 9:30 am to 2 am.

Live Chat
9:30am to 2am
Phone number
Email
Interface
4
Casino interface score

The SugarHouse mobile app and website are both easy to use and perform well on Android and iOS phones. Furthermore, the NJ mobile app game selection is one of the largest in the entire industry.

Offer
$ 250 BONUS
100% up to $250
9
SugarHouse is a rising star on the US market. The online casino is a complete product. With more than 900+ games, live chat support, trusted payment options, and extremely low wagering requirements, SugarHouse is one of the best online casinos in NJ and PA.

SugarHouse is the first online casino available in New Jersey and Pennsylvania at the same time. The operator’s ambition is clear as day, and the product speaks for itself.

The casino accommodates players with multiple safe payment options. Transactions are fast, and SugarHouse’s transaction limits are friendly for casual players and high-rollers alike.

Pros
  • Very fair bonus policy
  • iRush loyalty rewards
  • 750+ casino games
  • Spending and deposit limits
  • Live chat customer support
Cons
  • Average bonus amount
  • Old fashioned web design

Where is SugarHouse Casino Licensed in the US?

SugarHouse casino acquired an online gaming NJ license in 2016 and a PA license in 2019. Currently, the site is allowed to operate a casino and sportsbook online under the supervision of the state’s gaming regulation board.

State:Local partner:First live in state:
New JerseyGolden Nugget Atlantic City Hotel, Casino, and Marina2016
PennsylvaniaRivers Casino Philadelphia2019

In PA, SugarHouse online casino is owned and operated by Rush Street Interactive PA LLC.

Truly, this is only the beginning.

The company is passionate about gaming, and this will likely drive them to compete in every legal market in the US as it becomes legal. Rush Street Interactive is authorized to operate both an online casino and sportsbook in both states under the supervision of the respective state’s gaming control boards.

What SugarHouse Casino Bonus is Available to You?

The SugarHouse online casino bonus for new players is identical for PA and NJ players.

In order to claim it, you should make a real money deposit of at least $10, and then enter the designated SugarHouse bonus promo code.

You can enter the SugarHouse Casino promo code in the cashier when making a deposit. After your first deposit, it can take up to 48 hours for the bonus cash to arrive in your account.

SugarHouse welcome bonus
sugarhouse casino welcome bonus
Bonus amount:Up to $250
Bonus percentage:100%
Wagering requirement:1 x bonus
Minimum deposit:$10
Games contributing to WR:All except roulette and baccarat
Expiration period:2 hours
Cashout limit:N/A
Bonus code:250MATCH

How to use the SugarHouse Casino Bonus Code?

Feel free to follow our simple, step-by-step instructions to claim your first deposit bonus at SugarHouse online casino.

1
create an account verify
Visit SugarHouse casino

Create and verify your free casino account.

2
cashier
Go to the cashier

Once you’re registered, head the casino cashier.

3
select payment method
Select payment method

Choose your payment method from the provided list.

4
enter promocode brand
Enter bonus code

In the “bonus code” field enter your SugarHouse promo code.

5
deposit wait
Make a deposit

Deposit and wait up to 48 hours before your bonus is credited.

SugarHouse Bonus Terms & Conditions

Here is a more detailed overview of the bonus terms. As you can see, the terms and conditions are extremely fair, especially the wagering requirements.

When compared to the competition, SugarHouse Casino’s bonus policy is very favorable.

  • Minimum Deposit: $10
  • Wagering Requirements: 1X Bonus
  • Maximum Bet: Unlimited
  • Maximum Cashout: Unlimited
  • Restricted Deposit Methods: None
  • Restricted Games: Roulette, Baccarat
  • Bonus Duration: 30 Days

Bonus Opinion: There is nothing complicated about SugarHouse Casino’s welcome bonus – it’s simple, generous, and fair. To summarize, this bonus matches 100% of your deposit up to $250. The new player bonus doesn’t place any restrictions on payment methods, bets, or cashouts. The best part is – the bonus can be wagered on just about any game.

SugarHouse Casino offers some of the best bonus terms in the industry, which is why it is considered one of the best online casinos.

SugarHouse VIP & Other Promotions

Though you won’t find many traditional bonuses, you’ll find the iRush Rewards program at SugarHouse Casino PA and NJ. In fact, the VIP program has 10 tiers and tons of personalized online casino rewards.

You’ll need to earn loyalty points and bonus store points by playing casino games. Moreover, different casino games and their RTP percentage determine the amount of loyalty point rewards.

Game RTPWager per 1 point
94.0%$4.17
95.0%$5.00
97.5%$10.00
99.0%$25.00

In the bonus store, you can exchange bonus store points for bonus cash and similar rewards.

By earning loyalty points, you progress through the tiers and earn rewards like:

  • SugarHouse Casino special promos
  • VIP birthday gifts
  • Exclusive VIP events
  • Faster withdrawals
  • Thank you dinners
  • Elite VIP promotions
  • Dedicated VIP concierge

Banking Options at SugarHouse Casino

The payment options are mostly the same as every other casino out there, but SugarHouse NJ players have PayPal as an extra. Overall, we feel there’s a good variety on deck.

You can choose from in-person deposits, bank cards, online banking, e-wallets, and in-house methods like the SugarHouse Play Plus card.

The limits are reasonable and friendly to all players – high-roller and casual alike. Also, the withdrawal times are impressive, especially for physical and e-wallet withdrawals.

Payment MethodDepositWithdrawal
Visa✔️
Mastercard✔️
PayPal✔️✔️
Play+✔️✔️
PayNearMe✔️
Vanilla Direct✔️
Online banking✔️✔️
Cash at cage✔️✔️
Check by mail✔️

How to Withdraw at SugarHouse

Unlike many other competing sites, the payout methods at SugarHouse Casino are pretty diverse.

While most casinos only offer two withdrawal methods, players at SugarHouse will be able to choose from 5 options. Take a look for yourself below:

  • PayPal: 2 to 3 days
  • Play+ card: instant
  • Online banking: 2 to 5 days
  • Cash at cage: 1 to 3 days
  • Check by mail: up to 2 weeks

Although there are many available payout methods, not all of them are instant. Moreover, if you’re looking for the quickest payout, try the SugarHouse Play+ withdrawal instead

SugarHouse Casino Withdrawal Policy

In compliance with the Pennsylvania Gaming Control Board and NJDGE, SugarHouse casino may ask for some identification documents. Here are the potential documents you need to submit:

  • Credit or Debit Card: Copy of front/back of the card
  • Government-issued ID: Driver’s license, Personal ID, Passport
  • Recent Utility Bill: Electric, Water, Phone, Bank Statement

Customer Support

Getting help when you need it most can be a pain, but not at Sugarhouse casino. With SugarHouse, you can reach customer support from any of the company’s online locations – including the mobile app.

Customer support info
Live chat:

9:30AM – 2AM

Email:

[email protected]

Phone number:

(855) 752-9101

FAQ:

Detailed

If you’re experiencing a minor concern, take a look at the FAQ section before contacting live chat or email support. However, if it’s something more account specific, our first step is always the live chat support. 

SugarHouse App Usability and Features

The Sugarhouse Casino app can be accessed by a web browser or downloaded in PA.

However, players from NJ must use the native iOS/Android app.

sugarhouse casino screenshot main menu
Web-app or native, the experience is the same. The mobile app is well-organized, and we didn’t experience any performa View more

Web-app or native, the experience is the same. The mobile app is well-organized, and we didn’t experience any performance issues in our testing.

sugarhouse casino screenshot main menu 2
The navigation menus are easy to access. Check the left drop down menu for more account specific links or the floating b View more

The navigation menus are easy to access. Check the left drop down menu for more account specific links or the floating bar at the bottom of the screen for a different game category.

SugarHouse Casino App

There are 500+ mobile games to choose from in NJ, and less in PA. Using the same desktop filters, you can sort through the games by game popularity, type, or the number of paylines.

Tap the top left menu button, and you will find account settings, cashier, bonus store, iRush rewards and more.

Plus, the SugarHouse online customer service department offers live chat for the fastest results, as well as a variety of other options.

Keep in mind that the SugarHouse app download is available directly on the SugarHouse website.ON iPhone and iPad players can simply use the App Store.

SugarHouse Casino Games

The gaming selection is one of SugarHouse online casino’s strongest aspects. There are slots, table games, jackpots, video poker, live casino. Basically, everything you can ask for.

The games lobby is well organized with filters for the games. You can find “Hot” games by selecting slots with an over 100% payout in the past hour. You can also filter games with the highest win multiplier. There’s even a site-wide chat room where you can talk to fellow players while playing.

The games are different per state. New Jersey players can enjoy a lot more games than PA customers. Unfortunately, current Pennsylvania regulations restrict a lot of game features, which makes things difficult for operators like SugarHouse PA.

NJ casino games
sugarhouse casino games nj
Number of games:780+
Best slot game:88 Fortunes
Best progressive slot:Divine Fortune
Best blackjack game:Infinite Blackjack
Best video poker game:Joker Poker
Best roulette game:American Roulette
Best live dealer game:Roulette Live
Other games:Slingo, virtual sports
PA casino games
sugarhouse casino games pa
Number of games:240+
Best slot game:Dynamite Dash
Best progressive slot:Divine Fortune
Best blackjack game:Multihand Blackjack Surrender
Best video poker game:Jacks or Better Double Up
Best roulette game:American Roulette
Best live dealer game:Three Card Poker
Other games:Baccarat, slingo

SugarHouse Casino Slots Details

As the slots library differs by state, we have assembled a list of specific slot details for each state:

NJ slots overview
Number of video slots:

620+

Number of jackpot slots:

10+

Number of progressive jackpot slots:

10

Number of Megaways slots:

15+

Exclusive slot games:

N/A

]
PA slots overview
Number of video slots:

258

Number of jackpot slots:

5

Number of progressive jackpot slots:

5

Number of Megaways slots:

6

Exclusive slot games:

1

As you can tell, the number of slots is impressive. SugarHouse Casino features some of the best slots on the market. We can single out examples like Starburst, Cleopatra, Wheel of Fortune, and Ghostbusters.

You’ll find a lot of Megaways slots as well, such as Medusa Megaways, Divine Fortune Megaways, and Bonanza.

There is a special Progressive Jackpot section, with some good titles on offer. We like Divine Fortune the most and IGT’s Mega Jackpots Cleopatra.

SugarHouse Live Dealer Games

The live casino, powered by Evolution Gaming featuring in-house US presenters is the best it can get. As a market leader, Evolution sets the bar, but the games selection still lacking. This isn’t really SugarHouse’s fault, but rather the gaming provider since the US is a fresh market. Still, we’d like to see more here.

For the time being, you can enjoy low-limit and high-roller tables. The stakes range from $0.10 to $5,000. As an example, the high-roller tables have a minimum stake of $50.

Here’s an overview of all currently available live games:

  • Slingshot Roulette, American Roulette, Lightning Auto-Roulette
  • Regular Baccarat
  • Three Card Poker, Ultimate Texas Hold’em
  • VIP Blackjack, Infinite Blackjack, Regular Blackjack
  • Dream Catcher – Game Show

Aside from watching the live lobby stream, you can also chat with presenters and tip dealers in real time. Most tables have exciting side bets, and you can “Bet Behind” players on full tables.

The Company Behind SugarHouse Casino

SugarHouse was the first casino with both a NJ and PA license at the same time. They are ambitious, trustworthy, and operate a handful of land-based casinos across the States. The Rivers Casino in Philadelphia, Illinois and New York share the same parent company as SugarHouse online casino.

The casino has a strong stance on Responsible Gambling. The site’s section on this matter goes into detail about how you can control your spending and seek external help. You’ll find contact details for organizations like Gamblers Anonymous and the National Council on Problem Gambling.

Most importantly, the SugarHouse Online Casino lets you set limits in your account, such as spending limits, deposit limits, and play limits.

All games are verified for legitimate RNG and monitored by the NJDGE and PGCB. The software providers partnered with the casino are also fully licensed to operate in the US, as required by law.

SugarHouse Casino info
sugarhouse company info
US licenses:NJ, PA
Other products:SugarHouse Sportsbook
Year founded:2016
Responsible gambling tools:Deposit limit, spending limit, time limit, self-exclusion, cool-off period
Owner:Rush Street Interactive
CEO:Greg Carlin
Publicly traded:Yes – New York Stock Exchange
Non-US licenses:Colombia

Moreover, the BetRivers online brand is available in many states as a sportsbook, casino, or both.

Currently, the sportsbooks can be found in West Virginia, Indiana, Illinois, Michigan, Colorado, New York, Iowa, and Virginia.

Alternatives of SugarHouse Casino

SugarHouse Casino gets most things right. In fact, we are impressed with the online casino from top to bottom. Though, it’s not without its drawbacks, even if they are minor.

The web design could be modernized. At the moment, the design and usability are a bit dated. It can make navigation through different games and sections a bit of a nuisance.

In terms of customer support, SugarHouse is ahead of many competitors with its great live chat service. They can pull ahead even more by making live chat operate 24/7.

We remain hopeful for the future of SugarHouse Casino since we found no major areas of concern.

Nevertheless, a few of the online casinos that are close alternatives to SugarHouse are:

Conclusion

We can summarize our SugarHouse Casino review with a glowing recommendation.

The site offers nearly everything you can ask for, with only some minor drawbacks, such as the outdated web design.

The positives are virtually endless. The bonus policy is super-fair, the games are top quality and you’ll find various deposit and withdrawal options.

Those who decide to stay in the long run can enjoy the benefits of the iRush rewards program and bonus store.

Best of all, the attractive new player welcome bonus comes with a shockingly low 1 x wagering requirement.

FAQs

SugarHouse Casino is part of the Rush Street Interactive family of casinos that operates several land-based casinos, online casinos, and sportsbooks in the US.  What’s more, the site has done everything to make players feel safe. You will find several useful tools to control your spending, and a complete set of verified, legitimate games.

SugarHouse Casino is owned by Rush Street Interactive LLC, which is the responsible company for the casino’s license in Pennsylvania. In New Jersey, SugarHouse holds the same ownership. However, it operates with the partnership of Golden Nugget Atlantic City Casino.

On average, SugarHouse pays out in 2 to 3 working days. Your payout speed depends on your withdrawal method. NJ players can take advantage of PayPal for quick e-wallet payouts. Physical Cash at Cage withdrawals and those processed using the SugarHouse Play+ Card are also speedy.

In order to verify your SugarHouse casino account, you will have to enter the last four digits of your SSN (social security number) during the registration process. However, the casino’s verification process after registration requires copies of essential documents. They can include, but are not limited to, personal ID, bank statement, or a recent utility bill.

You can withdraw as much as you like. However, you can be limited by transaction depending on the payment method you’re using. For example, Cash Cage withdrawals are unlimited. Through bank transfer, there is a per-transaction limit of $50,000. In general, the limits are friendly to high-rollers.

SugarHouse Casino is licensed in two states, for the time being, New Jersey and Pennsylvania. The NJ license is issued by the New Jersey Department of Gaming Enforcement. The Pennsylvania Gaming Control Board issued the casino’s PA license. You can register from anywhere in the US. However, it would be best to be physically located in these states to play for real money.

The SugarHouse casino bonus is simple to claim and use. We provide detailed instructions that address any concerns you could have. Your bonus cash, once activated, will need to be wagered only once (1X). Once wagering is complete, you can withdraw any remaining winnings as real cash.

Yes, absolutely. You can play and win real money at SugarHouse casino, as long as you’re in New Jersey or Pennsylvania. The casino offers 750+ real money games, such as slots, blackjack, roulette, baccarat, slingo, poker and video poker. Your real money can be withdrawn through several methods, such as in-person, through online banking and PayPal.

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