pala casino logo

Pala Casino Review

Last updated on: October 12, 2022
Bonuses
4
Casino bonus score

Even though the wagering requirements are on the higher end, Pala Casino does a great job offering various incentives. New casino players will be rewarded with a no deposit bonus, followed by a deposit offer. Returning players can unlock further rewards through its loyalty program.

Welcome bonus
$25 FREE + 175% up to $500
Other promotions
Daily promotions, friend referrals, free spins
VIP
Privileges Rewards program
Key requirements
No deposit bonus: 20 x bonus
Welcome bonus: 20 x deposit+bonus
Payment Methods
4
Payments score

Pala Casino offers a decent choice of convenient payment methods. The majority of them can be used for deposits, however, the withdrawal list could use some additional options. Nonetheless, the $10 minimum is always nice to see.

Deposits
Min: $10
Max: $5,000
Min: $10
Max: $5,000
Min: $10
Max: $5,000
Min: $10
Max: $500
Min: $10
Max: $5,000
Withdrawals
Min: n/a
Min: n/a
Min: n/a
Games & providers
4
Game offer score

Pala Casino NJ, features some of the most popular slots on the market, making it the perfect choice for slot players. The only things missing there are some extra table games and the industry-standard live dealer lobby.

Games types
Slots Slots 648+
Blackjack Blackjack 9+
Roulette Roulette 6+
Poker Poker 11+
Baccarat Baccarat 1+
Craps Craps 1+
Software providers
Security
5
Security score

As an NJDGE-licensed gambling operator, Pala Casino is regulated by the appropriate state and federal authorities. Moreover, its casino games have been reviewed and approved by its license provider. As expected the site features SSL encryption and various responsible gambling limits.

License
NJ
Encryption
Player protection
Auditors
Support
5
Customer support score

Customer service at Pala Casino is top quality. It doesn’t matter if you’re a new player or a returning one; the support team will ensure you are well taken care of at every step. The team is reachable through multiple channels, and you can find a thorough FAQ section, covering all sorts of topics.

Live Chat
24/7
Phone number
Email
Interface
5
Casino interface score

Both the Pala Casino website and app feature a simple and intuitive layout, with fast response times and usability. You can still access the casino with your phone’s browser, which has almost an app-similar performance.

Offer
$ 500 BONUS
$25 FREE + 175% up to $500
8
Pala Casino is an established New Jersey brand. It features 600+ casino games and fantastic promotions and bonuses that will give you a steady boost to your bankroll. Moreover, its top-quality app won’t let you down when you play on the go.

The Pala Casino is one of the most well-known online casinos in New Jersey. It was one of the state’s first operators to obtain an online gaming license.

The most stand-out feature is the big selection of slots and its $1 Million Jackpot slot, making it a perfect choice for slot players.

Pros
  • Reputable operator
  • 600+ slot games
  • Generous promotions
  • 24/7 support
  • Exclusive casino games
  • Reward loyalty program
Cons
  • No live dealer games
  • Needs more table games
  • Lacks sorting filters

The only letdown is the site’s overall usability and non-existent filtering system, which makes narrowing down titles a bit hard. Moreover, the game library could benefit from more table games and a live dealer lobby.

 

Where is Pala Casino Licensed in the US?

Although Pala Casino is a well-known land-based casino in California, the online casino site is only available in NJ. This means that players from other states will have to look for alternatives.

The site was first launched in early 2014 through an Atlantic City partnership with Borgata Hotel Casino & Spa.

State:Local partner:First live in state:
New JerseyBorgata Hotel Casino & Spa2014

Considering how static the operator has been over the years in new operations and bonus changes, it is unlikely to expand in other states soon.

 

What Pala Casino Bonus is Available to You?

New players at Pala Casino NJ can take advantage of the generous welcome package, split between a deposit match of up to $500 and a $25 sign-up offer.

Pala Casino New Player Offer

Pala Casino welcome package
pala logo between cash and chips and gift box
Bonus amount:Up to $500+ $25 FREE
Bonus percentage:175%
Wagering requirement:20 x deposit + bonus (20 x bonus)
Minimum deposit:$10
Games contributing to WR:All, except some table games
Expiration period:15 days
Cashout limit:$500
Bonus code:No code required on first deposit. BONUS2 for second deposit, and BONUS3 for third deposit.

Once you register a new Pala account, $20 free play money will be credited to your account. The other $5 get unlocked when you spin the $1,000,000 Slot Machine, where you can win more, including the $1 million jackpot prize.

Moreover, you will get a 175% up to $500 deposit match bonus spread across three different deposits:

  • 1st Deposit: 100% Match up to $250 Bonus
  • 2nd Deposit: 50% Match up to $200 Bonus (Select deposit code: BONUS2)
  • 3rd Deposit: 25% Match up to $50 Bonus (Select deposit code: BONUS3)

The Welcome Package is only valid for new players registering on Pala Casino who have not previously registered an account on Pala Bingo USA or Pala Poker.

How to Claim the Pala Casino Welcome Bonus?

First and foremost, let’s look at how to claim this stacked bonus offer.

1
computer screen showing sign up button
Visit Pala Casino

Start the process of setting up your new Pala account.

2
verify info
Verify email

Go to your email and verify your new account with the code.

3
envelope with claim button next to gift box
Claim the sign up offer

Start using the bonus cash and take your chance at Pala Casino’s $1,000,000 Slot Machine.

4
enjoy playing
Start playing

Take your chance at Pala Casino’s $1,000,000 slot machine for at least $5 in bonus dollars.

5
deposit real money
Make a deposit

Once you’re done wagering the sign-up offer, claim the first deposit bonus, without selecting a code.

Keep in mind that the steps above include the instructions for the first deposit bonus. Once you make your second and third deposits, you’ll need to select the codes BONUS2 and BONUS3, respectively.

Unlike the first deposit, the second deposit is matched 50% up to $200, and the third deposit is matched 25% up to $50. As Pala Casino offers many deposit promotions, we prefer to take advantage of the first deposit match bonus and then switch to the more fun daily slot promotions.

Bonus Terms & Conditions

Once you register at Pala Casino, you’ll get a $20 bonus cash and a minimum of $5 on your first spin on the NJ Pala $1,000,000 Slot Machine.

All winnings from spin and the $20 bonus include a 20x wagering requirement before cashing out, except for the $1,000,000 Cash prize, which is paid in 40 equal installments over 40 years.

Here are the bonus terms for the No Deposit Bonus:

  • It does not require a deposit
  • 15 days to complete the wagering
  • Bonus has 20 x bonus wagering requirement
  • Wagering contributions depend on casino game
  • Not available with PayNearMe or cash at cage deposits

The 20x wagering is on the higher end, as most no deposit offers in NJ have 1x playthrough requirement. But considering that this offer doesn’t require you to deposit anything, and you’ll get a chance at winning the $1 million jackpot, it’s still worth claiming.

In addition to the FREE money, Pala will match your first three deposits up to $500.

Here are the bonus terms for the Deposit Bonus:

  • 1st deposit does not require a code
  • 2nd and 3rd deposit bonus require a code
  • There’s a $10 minimum deposit amount
  • 15 days to complete the wagering from issuance
  • Bonus has 20 x deposit + bonus wagering requirement
  • Wagering contributions depend on casino game
  • Not available with PayNearMe or cash at cage deposits

If you deposit $250, you will receive $250 in bonus money and the $250 you deposited. You will have to wager a total of $10,000 (20x ($250+$250)) before cashing out.

If you decide to claim the max amounts of the 2nd and 3rd deposit, you will have to wager a total of $6,000 and $300, respectively.

The 20 x deposit + bonus amount wagering requirement is among the highest in NJ if we consider the bonus terms on deposit bonuses at other competitors.

Pala Rewards VIP & Other Promotions

In terms of other promotions for existing Pala Casino customers, there are various daily promotions. The best way to check them is to look on the Pala Casino website under ‘Promotions’.

Generally, most offers are free spins on the Million Dollar Slot, but there are also some deposit match bonuses and free play bonuses.

In addition, players can earn $75 if they refer friends and even enter a monthly drawing for more free spins.

The Pala Casino Privileges Rewards program lets players take advantage of rewards at every level. Once you sign up, you’ll be automatically enrolled. The logic behind it is simple, the more you play, the higher you level up.

The benefits and required points per loyalty level are provided below.

Loyalty levelStatus points neededPerks
Entry0Points store access, daily free spin, welcome package, 5 star support
Bronze0regular promotions, rewards points, Poker & Bingo 4-1 Reward Points*
Silver1,500Same as Bronze
Gold7,500Poker & Bingo 6-1 Reward Points*
Platinum50,000Poker & Bingo 8-1 Reward Points, $100 Milestone Bonus, enhanced VIP promotions
Elite250,000Poker & Bingo 10-1 Reward Points*, $500 Milestone Bonus, $1,000 Milestone Bonus
Elite+Invite onlyDedicated casino host, customized rewards, exclusive offers, birthday bonus and anniversary bonuses, expedited withdrawals, weekly bonus spins

*Have deposited $50 during the last 30 days and have a $10 balance in the account.

Once you get to 1,500 points, you’ll be upgraded to the Silver Level and receive 4 Bingo and Poker rewards points per $1. Each level after that will reward you with even more points per dollar, up to 10 for $1! Plus, during this time, you will also earn Pala points that can be redeemed at the points store.

Keep in mind that using free bonus money will not earn you Pala rewards points.

 

Banking Options at Pala Casino

Pala online casino offers a standard selection of deposit options. Credit and debit cards, PayPal, VIP Preferrred, Pala Play+, PayNearMe, and cash at the cage.

This shows that Pala Casino makes it easy and convenient for you to fund your casino account. Here’s an overview of the payment methods.

Payment MethodDepositWithdrawal
Visa✔️
Mastercard✔️
PayNearMe✔️
PayPal✔️✔️
VIP Preferred✔️✔️
Play+✔️✔️
Cash at Borgata Casino Cage✔️✔️

The cashier page also allows you to set deposit and spending limits before making your first deposit. The maximum deposit limits vary based on the payment processor, but all minimum limits are only $10.

Compared to other US online casino reviews, we don’t see any major advantages or flaws with the current payment options.

How to Withdraw from Pala Casino Online?

Pala Casino offers a good variety of withdrawal options in the Cashier section. A few of the most popular withdrawal methods are PayPal, Pala Play+, and ACH.

Despite the timeframes below, withdrawal requests are reviewed internally before approval and processing.

  • PayPal: up to 24 hours
  • Play+ card: up to 6 hours
  • VIP Preferred: 5 to 7 days
  • Cash at Cage: Instant
  • Check by mail: 5 to 7 days

Remember that to make PayPal withdrawals, you’ll have to use it as your deposit option first.

Pala Casino Withdrawal Policy

Although the withdrawal policy is vague, Pala’s internal review process is done in weekly batches. Therefore, you can expect to wait 2 to 5 days for internal processing.

Additionally, make sure your personal documents are at hand when you are ready to withdraw. While ID documents may vary, the following are usually accepted:

  • Government-issued ID: driver’s license, personal ID, passport
  • Proof of address: utility bill or bank statement
 

Customer Support

Pala provides a high level of customer service. Support is easy to find and has been divided into different categories, including live chat, email support, and phone.

Our favorite way to get immediate assistance is to use the live chat button at the bottom of the screen. Plus, the Pala customer support team is available 24/7 for any of your gaming needs.

Live chat:

24/7

Email:

[email protected]

Phone number:

(855) 243-6444

FAQs:

Detailed

If you have a query that can wait, feel free to browse the extensive FAQs is also an option. It covers various topics such as deposits, withdrawals, security, responsible gambling, etc.

 

Pala App Usability and Features

The mobile-friendly design makes it feel like you’re playing on an app, even though there’s no need to download the Pala app. It’s extremely easy to play at Pala Casino directly from your phone’s browser if you don’t want to download an app.

The Pala mobile app is available on both the App Store and Google Play Store for iPhone and Android.

Pala Casino App

Even though Pala’s Android and iPhone app was recently released, it still needs some improvement.

Unlike the web casino, the Pala online casino app shows all casino games in a listed format. Although this may be fine if you know what game you’re looking for, we think the slot game visuals add to the excitement.

Thus, the Pala web casino site offers a much more engaging visual experience than its mobile app.

User Experience

Pala Interactive is a company that develops gaming software for online social and real money applications. It is majority owned by the Pala Band of Mission Indians. As a result, Pala Interactive is the company behind the casino’s design, operations, and game selection.

The gaming studio specializes in table games, land-based gaming solutions, and popular slots.

Likewise, there are a few live dealer games in Pala Interactive’s game lineup, including Dragon Tiger, which isn’t seen at many other casinos in the US.

 

Pala Casino Games

There are more than 600 games available on the site from industry-leading software providers, like NetEnt, IGT, and Bally. What’s more, there are many Pala-exclusives that you won’t find elsewhere.

Pala NJ casino games
pala logo between roulette wheel and cards and dices
Number of games:685
Best slot game:Mercy of the Gods
Best progressive slot:Jackpot Shores
Best blackjack game:Blackjack Diamond Series
Best video poker game:Deuces & Joker Wild
Best roulette game:American Roulette
Best live dealer game:N/A
Other games:Scratch cards, pai gow poker, bingo

The library is separated by category and has a search function as well. Considering the number of slots on offer, Pala could improve through advanced filters. Such as filtering slots by feature, volatility, or theme.

Nonetheless, Pala’s game selection remains relevant and rivals other NJ casinos.

 

Pala Casino Slots Details

As slots make up most of what you see at Pala Casino, you can expect to find slots in all kinds of themes, including mythology, ancient civilizations, wildlife, and more.

The most popular games include 88 Fortunes Megaways, Narcos, BerryBurst, Cash Noire, and Blood Suckers 2.

NJ slots overview
Number of video slots:

640+

Number of jackpot slots:

12

Number of progressive jackpot slots:

1

Number of Megaways slots:

13

Exclusive slot games:

30

There are several fun exclusive games that you’ll only find at Pala Casino, such as Barnyard Frenzy and Jackpot Shores.

Additionally, Pala has more than a dozen jackpot slots to choose from. Even so, jackpot games are a huge attraction and should receive greater attention and variety.

 

Table Games

While the table game selection may be average, it has all the essentials. You’ll find numerous variants of roulette, blackjack, and video poker.

Poker has several variants, too, while baccarat and craps have just one variant.

The best-represented category at Pala Casino online is blackjack, with titles like

Note: You can’t meet the wagering requirement of the welcome bonus by playing table games. Wagering money on Blackjack, Roulette, and Video Poker will not count toward clearing the requirement.

 

Pala Casino Live Dealer Games

Unfortunately, there are no live dealer games available at Pala Casino. Considering the popularity of live casino games, we hope this is something the operator will address in the near future.

Especially if it wants to be ranked among the best, Pala should consider adding multiple live dealer titles to get back to speed with its competitors in the state.

 

The Company Behind Pala Casino

The NJ Pala Casino was founded by Pala Interactive LLC, an online gaming company made by the Pala Band of Mission Indians. Furthermore, the Pala Band of Mission Indians operates the Pala Casino in California.

Nevertheless, Pala Casino was one of the first casinos to apply for an NJ gambling license in 2013. Almost a decade later, they’re still keeping a strong reputation.

Pala company info
pala casino logo next to padlock graphic and info sign
US licenses:NJ
Other products:Pala Bingo, Pala Poker
Non-US licenses:N/A
Responsible gambling measures:Self-exclusion, personal limits, two factor authentication
Year founded:2001
Owner:Pala Band of Mission Indians
CEO:Fred A. Buro
Publicly traded:No

Alternatives of Pala Casino Online

Even though our overall impression of this operator has stayed positive, there are still some areas where it could improve its offer.

We were really happy with the current offering of slot titles. However, we would still like to see more table game variety and the inclusion of a live casino suite.

Moreover, the payment methods offered could be improved by adding more withdrawal options and reducing its internal processing time of 7 days.

Nonetheless, if Pala Casino doesn’t meet your criteria, here are some alternatives:

 

Conclusion

It’s no wonder why Pala Casino is one of the most popular New Jersey operators. Its various promotions and loyalty program are more than enough to keep your bankroll afloat for a long time.

It features an impressive game library from prominent game providers in the industry, which could be improved by adding more table games and a live dealer lobby.

In addition, the casino app meets the highest standards regarding functionality and a seamless experience on Android and iOS.

Pala Casino is perfect for slot players looking to take advantage of daily bonuses, spin different types of slots, and enjoy a reliable experience across all devices.

 

FAQs

Over 600 online slot machines are currently available at Pala Casino NJ. This is an average number for the NJ market, which puts Pala in the middle of the pack.

Pala Casino offers a solid range of casino games, but most of the selection is blackjack and video poker. Moreover, some games may not be well represented, but it’s great to see games like Pai Gow Poker included.

Pala Casino offers two welcome bonuses, and only one of them requires a bonus code. The Pala match bonus does not require a code for the first deposit, but the code for the second deposit is BONUS2, and the code for the third deposit is BONUS3.

Pala online casino is only available in NJ, while Pala land-based casino is located in California. Pala Online Casino NJ requires that players be 21 years of age or older and located within the state of New Jersey.

Yes, Pala online casino is a legit casino operator in NJ. Licensed by both state and federal authorities, the casino site was officially launched in 2013. Plus, third-party testing also guarantees the fairness of Pala casino games.

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